1. Information We Collect
We collect information you provide directly to us, such as your name, email, company details, and project requirements when you contact us or book a discovery call. We also automatically collect technical information about your device, browser, and interactions with our website to help us improve performance and security.
2. How We Use Your Information
We use your information to respond to inquiries, provide consulting and development services, improve our website, analyze traffic, and maintain the security and reliability of our platform. We may also use your information to send important updates about our services or legal notices.
3. Cookies and Analytics
Our website may use cookies and similar tracking tools to understand how visitors use the site, measure campaign effectiveness, and remember preferences. You can control or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website and business, such as analytics, hosting, and email providers, as long as they are contractually required to protect your information. We may also disclose information if required by law or to protect our legal rights.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we will delete or anonymize it where appropriate.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also object to certain processing activities or request a copy of your data. To exercise these rights, please contact us using the details below.
7. Security
We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@10xagency.com or through the contact form on our website.